Terry Grosselfinger, the consumer protection office’s director, said Monday that his office sent eight written complaints from customers unhappy about useless memberships.
Premier Fitness in Nanuet closed Jan. 24.
Grosselfinger said consumer protection officials’ next step will be to verify if Premier Fitness had the proper bond in place to give refunds.
On its Facebook page after the closure the gym’s management apologized to members and promised that current memberships will be cross-honored at an unnamed gym, but as of Monday the Facebook page and the company’s web site appear to have shut down.
Premier Fitness’ owner Ellen Goneconti declined to comment on the closure. Goneconti and her partner faced financial setbacks in the past year.
On June 6 the state Supreme Court awarded Nicholas Miele of New City a $313,000 judgment against Goneconti and Brian Fahrenfeld.
In a Dec. 7, 2012 letter from Goneconti filed in court records, she told Miele’s attorney that the economy caused severe cash flow problems for the gym and it was unable to pay its debt to Miele.